Barking Dogs, Big Lessons: How to Achieve Business Success by Applying Canine Psychology
June 25, 2023
If you want to know how to achieve business success, you can learn a thing or two from dog training. For example, canine psychology emphasizes the importance of effective communication skills and positive reinforcement. You can also apply these principles to business.
Emmanuel and Angela Williams own DetailXPerts, a nationwide mobile cleaning company. The couple also host the podcast “More Details, Please” where they sit down with inspirational guests, such as entrepreneurs and business owners Joe and Stephanie Gonzalez. This husband-and-wife team share the lessons they’ve learned in life and business from dog training psychology and behavior. Here are the interview highlights.
How to Achieve Business Success Using Dog Training Tips
Joe has spent 30 years in retail and has held various executive level leadership roles. Stephanie has over 25 years of sales and marketing experience in the entertainment industry. When it was time for a career change, they looked for a hard-to-beat franchise business investment. And DetailXPerts seemed a good fit. “The steam cleaning USP and environmentally friendly business checked the boxes for me,” says Joe, a self-confessed car enthusiast.
Also, Stephanie is now a qualified dog trainer. She says working with animals has taught her about patience, positive reinforcement, self-awareness, better listening, and body language. Stephanie and Joe discuss how these skills are equally important in business.
Patience and Perseverance in Business
Stephanie admits when she first decided to become a dog trainer, her biggest hurdle was patience. She applied urgency to everything. Even her husband, Joe, didn’t think she could do this type of work. So, Stephanie set herself a challenge to become more patient. And achieving this goal helped improve her negotiation skills with dogs and humans.
Patience is crucial to business success. For example, building strong business relationships takes time and patience. Furthermore, rushing into important business decisions without gathering information and considering potential consequences can lead to poor outcomes. But a little patience makes a big difference and can help you make better-informed choices and maximize opportunities.
You Can’t Force Things to Happen
Joe agrees that patience is a learning process. “You have to be aware of what’s happening around you and understand that you can’t force things to happen,” says Joe. Moreover, patience plays a significant role in managing stress and maintaining mental well-being.
You can make better decisions, build trust in the workplace, and maintain healthy relationships with colleagues, employees, and customers by staying calm, even in challenging situations.
The Importance of Observation
Applying canine psychology to business success also highlights the importance of observation. Stephanie explains that working with dogs taught her to pay more attention to non-verbal clues and body language. She adds if we want to learn how to achieve business success, we need to listen to people’s “silent language”, too.
Listening and paying attention to others leads to more productive conversations in the workplace. Moreover, if you’re tuned into someone’s body language, building relationships with employees, customers, and business partners becomes easier.
Great Leadership for Business Success
Joe admits he had to work hard on his leadership style because of high employee turnover in the past. On the podcast, he shares his secrets on how to become a better leader, including the one skill every manager needs to know. Again, how to achieve business success by skillfully managing people taps into dog training psychology.
“Over the last 10, 15 years, I’ve developed to a point where most people who work for me would say they enjoyed working for me, and that I was a very strong leader. They said they learned a lot,” says Joe.
The Power of Positive Reinforcement
Dogs respond well to positive reinforcement, says Stephanie. “When dogs start to do the right thing, and get a reward for it, guess what happens? They start doing the right thing more often.” And humans are no different. Joe agrees. Great leadership and employee management comes from a positive place and patience. Fear and intimidation don’t bring out the best in people.
To sum up, Joe and Stephanie share inspirational advice on how dog training tips can help you learn how to achieve business success. Patience, listening more, reading body language, and being more supportive in the workplace are things you can do to build a successful business. Most importantly, remember dogs love affection. And so do people.
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